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Monthly Archives: July 2009
Two links on the topic of medical IT
Some of you might know that I’ve harboured a small enthusiasm for aggressively using IT to drive down costs of health care, as well as improving quality, safety and providing data for researchers. In the future it may even be possible to couple these databases to expert systems that provide secondary diagnoses to help doctors [...] Continue reading
A thought bubble about service-level agreements.
It is very common in IT to see “Service Level Agreements” specifying a certain amount of uptime. This is usually considered in “nines”: when someone talks about five nines, they’re referring to 99.999% uptime.
Very few services actually attain it, or even come close. All it takes is one bad day and the “downtime budget” for [...] Continue reading